This website https://yogaheals.online (“Website”) is owned and operated by Yoga Heals by Sudipa (hereinafter referred to as “Yoga Heals” or "We" or "Us" or “Our” which expression shall mean and include its affiliates, successors and permitted assigns).

This policy forms an agreement between you and YOGA HEALS, and supersedes all prior agreements. YOGA HEALS is committed to protecting the privacy and security of your personal information. Your privacy is important to YOGA HEALS and maintaining your trust is paramount. This Privacy Policy explains how we collect, use, process and disclose information about you. By using our website/app and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our Terms of Use which can be reviewed at https://yogaheals.online We encourage you to read this Privacy Policy regarding the collection, use and disclosure of your information from time to time to keep yourself updated with the changes & updated that we make to this Policy

YOGA HEALS provides services to the Users through the Website along others and is committed to protecting and respecting the privacy of the Users and has taken all necessary and reasonable measures to protect the confidentiality of the User information and its transmission through the World Wide Web. YOGA HEALS follows these privacy terms in order to demonstrate its commitment to customer privacy and has established these privacy terms as a means to communicate our information gathering and dissemination practices.

In the course of using this Website or availing the products and services vide the online application forms and questionnaires, YOGA HEALS and its affiliates may become privy to the personal information of its Users, including information that is of a confidential nature. YOGA HEALS is committed to informing you about the information it collects, how it is used, maintain and share the information that you share with it.

GENERAL

This Privacy Policy ("Policy") describes the ways YOGA HEALS collects, stores, uses and protects information it receives from you or that you may provide when you visit the website. YOGA HEALS may amend this Privacy Policy from time to time by posting a revised version on the website. By visiting the website, you are accepting the practices described in this Privacy Policy. This Privacy Policy applies to your use of all products, services and websites offered by YOGA HEALS or its subsidiaries or affiliated companies.

YOGA HEALS shall not be held liable for disclosure of the confidential information if such disclosure is in accordance with this Privacy Policy or in accordance with the terms of any agreements entered into with the Users. YOGA HEALS also assures not to disclose any information that it learns during the transactions and payments made to the User’s account(s) unless permitted under this privacy policy.

“User(s)” shall mean and include all companies and private organization(s) that visit the Website and provide information to YOGA HEALS through any of the modes referred to in the clause regarding “Collection of Information” detailed herein below. You agree to this Policy while also accepting our Terms of Service, whether expressly or by accessing, browsing or using this website upon your entry to the website. You are encouraged to review our https://yoga heals.online

COLLECTION OF INFORMATION

During the use of the Website, YOGA HEALS generally collects two types of information: personal information that users knowingly disclose (either directly or through access to third party websites where your information is stored) and website-use information automatically generated by users as they navigate through the site. YOGA HEALS may collect and process such information from the Users, including but not limited to the below mentioned:

• Information that the Users provide to YOGA HEALS by filling in forms on the Website. This includes contact information such as name, email address, mailing address, phone number (including number plying on Whatsapp, if any),personal information relating to physical features of an individual including but not limited to height, weight, BMI of a person, previous health history of a person, financial information required for making payments online, if any, unique identifiers such as user name, account number, password, demographic information, public profile data and additional information like communication preferences, information such as favorites lists and transaction history;

• YOGA HEALS may also collect and store personal information that you provide to us about other people (such as co-participants), including their name, address, phone number, financial information, or other information as detailed hereinabove.

• Information that the Users provide when the Users write directly to YOGA HEALS (including by way of e-mail);

• Information that the Users provide to YOGA HEALS over telephone and/s message and Whatsapp. YOGA HEALS may make and keep a record of the information shared by the Users with YOGA HEALS

• Information that the Users provide to YOGA HEALS by completing surveys;

• Information relating to logs is automatically reported by the User’s browser each time the User accesses a web page. When the User uses the Website, YOGA HEALS’s servers automatically record certain information that the User’s web browser sends whenever the User visits any website. These server logs may include information such as the User’s web request, Internet Protocol (IP) address, browser type, referring/ exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. YOGA HEALS uses this information, which does not identify Users, to analyze trends, to administer the Website, to track Users’ movements around the Website and to gather demographic information about the User base as a whole. YOGA HEALS does not link this automatically- collected data to personally identifiable information.

• Additional information to help verify your identity and manage risk, including: date of birth, Unique ID number or other information.

• YOGA HEALS reserves the right to remove any content that contains a virus or other malicious code, or that otherwise violates any term of this Privacy Policy or Terms of Service without any notice to you at its sole discretion.

USE OF INFORMATION

YOGA HEALS will protect every bit of the Users’ business or personal information and maintain the confidentiality of the same. With this seal of trust, YOGA HEALS makes its services available to the Users for assessment and analysis. However, YOGA HEALS maintains the rights over such collected data which can be used/ shared, in its entirety, with any third party Consultants and Government authorities as and when required. YOGA HEALS owns the exclusive rights over the entire Data and can share it with anyone YOGA HEALS needs/wants in an aggregate anonymized fashion for the purpose of furthering the interests of its customers.

Without prejudice to the aforesaid YOGA HEALS guarantees that it is going to keep all User information confidential except in the following cases:

• YOGA HEALS may disclose Users’ information to governmental and other statutory bodies who have appropriate authorization to access the same for any specific legal purposes under the applicable laws.

• YOGA HEALS may disclose Users’ information if it is under a duty to do so in order to comply with any legal obligation, or in order to enforce or apply the Terms of Use (displayed on the Website), or to protect the rights, property or safety of YOGA HEALS, its Users or others

• YOGA HEALS may disclose Users’ information to its consultants under a strict code of confidentiality.

• YOGA HEALS may disclose Users’ information to such third parties to whom it transfers its rights and duties under the customer agreement entered into with the Users. In such an event, the said third parties’ use of the information will be subject to such confidentiality obligations as contained in this Policy.

• YOGA HEALS may disclose Users’ information to any member of its related or group companies including its subsidiaries, its ultimate holding company or its subsidiaries, as the case may be.

• In the event that YOGA HEALS sells or buys any business or assets, it may disclose the Users’ information to the prospective seller or buyer of such business or assets. User, email and visitor information is generally one of the transferred business assets in these types of transactions. YOGA HEALS may also transfer or assign such information in the course of corporate divestitures, mergers or dissolution.

YOGA HEALS shall ensure that in case of disclosure of whole or part of the User’s information to a third party within or outside India, the same shall be bound by obligations of confidentiality at least as strict as YOGA HEALS’s obligations under this Privacy Policy and the information shall be accorded the same level of protection as provided by YOGA HEALS under the terms of this Privacy Policy. YOGA HEALS may store the User’s information in locations within the direct control of YOGA HEALS (for instance, on servers or databases co-located with hosting providers).

YOGA HEALS never will sell or rent personal information of its clients to anyone, at any time, for any reason. YOGA HEALS may also use the User’s personal information in the following ways, viz:

• To carry out its obligations arising out of any contracts entered into between YOGA HEALS and the User;

• Deliver the products and services that you have requested;

• Manage your customer relationship with us and provide you with customer support;

• Monitor, improve and administer the Website and improve the quality of services;

• Perform, research and analyze how the Website is used, diagnose service or technical problems, maintain security;

• Remember information to help the User effectively access the Website;

• Monitor aggregate metrics such as total number of views, visitors, traffic and demographic patterns;

• To confirm the User’s identity in order to determine its eligibility to use the Website and avail of the services;

• To notify the User about changes to the Website;

• To enable YOGA HEALS to comply with its legal and regulatory obligations;

• For the purpose of sending updates/ reminders and/ or other information useful to the customers not just through the website but also through telephonic calls, messages and WhatsApp messages.

• Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity.

• To reinforce YOGA HEALS’s Terms of Use.

By providing your number at www.Yoga Heals.online you are authorizing YOGA HEALS, it's representatives & its partners to give you a call &/or to offer you through email, message or WhatsApp our services for our product(s), imparting product knowledge, offering promotional offers running on website & offers offered by our consultants. Irrespective of the fact that you have registered yourself under DND or DNC service. You are also authorizing YOGA HEALS, it's representatives & it’s partners to contact you for the above mentioned purposes.

You are intimated that based on your active opt-in you are open to receiving promotional offers from YOGA HEALS and our consultants and other related service/ product providers. Hence, there is no DNC check required for the number you have left on our website. In case, you want to stop receiving such calls any time after signing up on our website, you may do so by specifically sending us a mail in this regard at our email. yogaheals.online@gmail.com

That access to personal information is strictly restricted and shared in accordance with certain specific internal procedures and safeguards that govern access. Certain features of the Website are available for use without any need to provide details. Other features of the Website may require Users to provide details including but not limited to the User’s name, mobile number and email address,

By disclosing your information to YOGA HEALS through registration, the selection of services offered by YOGA HEALS partners and affiliates on our website, you expressly consent to any transfer of your information as described above and in this Policy

SECURITY OF INFORMATION

YOGA HEALS takes the security of its User’s information very seriously. We are committed to protect the security and integrity of your information. We have therefore implemented a number of commercially reasonable industry-standard security measures (including physical, electronic, technical, administrative and procedural measures) to help safeguard your information from unauthorized access and disclosure. YOGA HEALS protects the User’s information using bank-level data security: 128 bit-encryption and a Secure Sockets Layer (SSL) protocol. This creates an encrypted connection between the User’s browser and YOGA HEALS’s servers. All information remains encrypted at all times.

All information provided to YOGA HEALS is stored on its secure servers whether outside or within India.

YOGA HEALS uses commercially reasonable safeguards to preserve the integrity and security of the Users’ information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment.

The information that is collected from the Users may be transferred to, and stored at, a destination inside or outside India. By submitting information on the Website, the Users agree to this transfer, storing and/ or processing. YOGA HEALS will take such steps as it considers reasonably necessary to ensure that the Users’ information is treated securely and in accordance with the Policy.

Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using YOGA HEALS website but we cannot ensure or warrant the security of any information you transmit to us. In using the Website, the Users accept the inherent security implications of data transmission over the internet and the World Wide Web cannot always be guaranteed as completely secure. Therefore, the use of the Website will be at the own risk of the Users.

YOGA HEALS assumes no liability for any disclosure of information due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond its reasonable control and the User agrees not to hold YOGA HEALS responsible for any breach of security unless such breach has been caused as a direct result of gross negligence or willful default by YOGA HEALS.

In the event YOGA HEALS becomes aware of any breach of the security of the Users’ information, it will promptly notify the Users and take appropriate action(s) to the best of its ability to remedy such a breach.

EXCLUSION

This Policy does not apply to any information other than information collected by YOGA HEALS through the Website including such information collected in accordance with the clause on “Collection of Information” above. This Policy shall not apply to any unsolicited information provided by the Users through this Website or through any other means. This includes, but is not limited to, information posted to any public areas of the Website. All such unsolicited information shall be deemed to be non-confidential and YOGA HEALS shall be free to use, disclose such unsolicited information without limitation.

TECHNOLOGIES USED

Technologies such as: Cookies, beacons, tags and scripts are used by YOGA HEALS and our partners (marketing partners, etc.), affiliates, or analytics or service providers (payment processors, etc.). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

COOKIES

YOGA HEALS collects certain information from the User’s browser using small data files called “cookies.” YOGA HEALS uses session ID cookies to confirm that customers are logged in. This type of cookie helps YOGA HEALS recognize a customer if he or she visits multiple pages on the Website during the same session, so that separate passwords are not required to access each page. These cookies terminate once the customer closes the browser. By default, YOGA HEALS uses a persistent cookie that stores customer login ID (but not password) to make it easier for the customer to login when returning to the Website. YOGA HEALS encodes its cookies so that only YOGA HEALS can interpret the information stored in them.

YOGA HEALS also stores transaction history. YOGA HEALS may collect additional information in ways not specifically described herein. For example, YOGA HEALS may track information related to interactions with customer service or responses from surveys or other feedback tools. YOGA HEALS uses this information to continually improve the service provided to the customers.

YOGA HEALS’s Privacy Policy does not cover the use of cookies by its partners and affiliates. YOGA HEALS does not have access or control over these cookies. YOGA HEALS’s partners and affiliates may use session ID cookies to provide a custom user experience and to track the success of YOGA HEALS’s partnership with them.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

WEB BEACONS

The web pages of the Website contain electronic images known as “web beacons” (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how the Website is used. Web beacons may also be used in some of YOGA HEALS’s emails or communications so as to know which emails and links recipients have opened, allowing it to gauge the effectiveness of its customer communications and marketing campaigns. The information we obtain in this manner enables us to customize the services we offer our website visitors in order to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

BLOG

Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or log into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

TESTIMONIALS

We may display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name and picture. If you wish to update or delete your testimonial, you can contact us at yogaheals.online@gmail.com

REFERRALS

If the User wishes to introduce YOGA HEALS / the Website to any other person / entity, the User will be asked to provide such person / entity’s name and email address. YOGA HEALS will automatically send such person / entity an email inviting it or to visit the Website. YOGA HEALS stores this information for the purpose of sending this email and keeping a record of the number of persons / entities so referred by the Users. YOGA HEALS may send additional emails to the said person / entity in connection with services offered by YOGA HEALS. Such person / entity may contact YOGA HEALS at yogaheals.online@gmail.com to request that this information be removed from YOGA HEALS’s database.

LINKS TO THIRD PARTY WEBSITES

The Website might include links to other websites whose privacy practices may differ from those of YOGA HEALS. The inclusion of a link does not imply any endorsement by YOGA HEALS of the third party website, the website's provider, or the information on the third party website. When you access a linked site you may be disclosing your personal information. If the Users submit personal information to any of those websites, such information is governed by the privacy policies of such third party websites and YOGA HEALS disclaims all responsibility or liability with respect to these policies or the websites. It is your responsibility to keep such information private and confidential. The Users are encouraged to carefully read the privacy policy of any website that they visit.

SOCIAL MEDIA WIDGETS

The Website includes Social Media Features, such as the Facebook “Like” button and Widgets, or interactive mini-programs that run on the Website. These features may collect the Users’ IP address, which page the Users are visiting on the Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Website. The Users’ interactions with these features are governed by the privacy policy of the company providing it.

OPTING OUT OR EDITING CUSTOMER INFORMATION

To opt out of email correspondence from YOGA HEALS or make a change to (or delete) the User information stored in YOGA HEALS’s records, please contact YOGA HEALS at yogaheals.online@gmail.com Alternatively, you can also access and update your information at any time by logging back into your user account.

YOGA HEALS will respond to the User’s request within 30 days.

DATE RETENTION

User information will be retained for as long as the User account is active or as needed to provide services to the User. If the User wishes to cancel its account or requests that YOGA HEALS no longer uses its information to provide services, the User may contact YOGA HEALS at yogaheals.online@gmail.com. YOGA HEALS will retain and use User information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements or for other business purposes.

CHANGES TO PRIVACY POLICY

YOGA HEALS may update this Privacy Policy to reflect changes in our practices and service offerings. If we modify our Privacy Policy, the same will be updated on the Website. We will update the effective date and such changes will be effective upon posting. If we make any material changes to the Policy, the users will be notified by email (email address you most recently provided to us) or by prominently posting a notice of the changes on the YOGA HEALS website prior to the change becoming effective. The Users are encouraged to periodically review this page for the latest information on its privacy practices.

SEVERABILITY

YOGA HEALS has made every effort to ensure that this Policy adheres with the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy.

NO WAIVER

The rights and remedies available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.

CHILDREN’S PRIVACY

The Site and the Service are not directed to anyone under the age of 18 or a person with disability who has a lawful guardian using it without the consent of the parents and/ or legal guardian. The Site does not knowingly collect or solicit information from anyone under the age of 18, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at yogaheals.online@gmail.com

However, we are mindful that the Services will be attractive and of benefit to potential end users under the age of 18, and it is our policy, to ensure that parents or legal guardians can monitor data collected in respect of such minor end users. Our Service(s) is available to End Users who are below the age of 18 with the express consent of the parent or legal guardian of any end user aged below 18 years of age or a person with disability who has a lawful guardian to the collection and use of his/her child’s Personal Information and Personal Health Information at the time of registering and use of our Services. A parent or legal guardian of any child who has not attained 18 years of age can review his/her child’s Personal Information and Personal Health Information, ask to have it deleted, and refuse to allow any further collection or use of the minor’s information from the website.

GOVERNING LAW OR DISPUTE RESOLUTION

This Policy shall be governed by and construed in accordance with the laws of the Republic of India and subject to the provisions of arbitration set out herein, the courts at Kolkata, West Bengal shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy irrespective of the location of the user or the place of cause of action.

If any dispute arises between YOGA HEALS and the User in connection with or arising out of the validity, interpretation, implementation or alleged breach of any provision of the Policy, such dispute shall be referred to and finally resolved by arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being in force, which rules are deemed to be incorporated by reference in this clause.

That in case you wish to refer any dispute to Arbitration you will intimate YOGA HEALS of your intent and within 15 day of receipt YOGA HEALS will appoint a sole arbitrator whose seat of the arbitration shall be Kolkata, West Bengal.

The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

FOREIGN JURISDICTION

YOGA HEALS makes no representation that the content contained on the Website is appropriate or to be used or accessed outside of the Republic of India. If the Users use or access the Website from outside the Republic of India, they do so at their own risk and are responsible for compliance with the laws of such jurisdiction.

CONTACT

Any questions or concerns regarding this statement or the practices of YOGA HEALS should be directed to YOGA HEALS administrator by emailing such questions yogaheals.online@gmail.com.

COMPLIANCE WITH EXISTING LAWS

It is hereby certified that best endeavors have been made to ensure that the present privacy policy and the actions taken by YOGA HEALS under it are in consonance with the existing laws governing data protection including but not limited to Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023 specifically but not limited to Section 4 to 9 of Digital Personal Data Protection Act 2023.

That the present privacy policy is deemed to be the notice which is to be given under Section 5 of Digital Personal Data Protection Act 2023.

CHANGES TO EXISTING PRIVACY POLICY

That this privacy policy replaces the existing privacy policy published on YOGA HEALS’s website with immediate effect.

We reserve all rights to change this policy from time to time. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for latest information on our privacy practices